Return and Exchange Policy

We at JS understand that finding the perfect fit is essential when it comes to jewelry. That's why we offer a complimentary resize service, ensuring that your piece fits you perfectly and comfortably. If in case any extra metal is used, you will be charged with the market rate of metal.

We take pride in our commitment to customer satisfaction. With a generous free enhancement policy applicable for up to 5 years, you can shop with confidence, knowing that you have the option to enhance your purchase within this time frame.

We follow a strong No returns and exchange policy as all products listed are made to order.

Buy Back Policy

We have a 100% gold buy back policy.

To avail this policy, you must present the original purchase receipt and the JS authentication card provided at the time of purchase. Gold prices will be determined according to the current market rates.

All jewellery will be inspected by our manufacturing team. In case of no tampering, the amount will be refunded to you within 15-20 days.

Please note that we do not buy back diamonds.

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